Issues with downloading British

[BFerrell]

Has anyone else had a problem downloading? I downloaded several items earlier in the day but now it just clocks and clocks and nothing happens. Any suggestions? Thanks.

[albion]

Mediafire have only just this evening effected one of their periodic overhauls of the site, so everything now looks different - you may have caught them mid-transformation.

I've tried a couple of random downloads and everything seems OK.

[BFerrell]

Thank you so much! This site is a dream come true.

[BFerrell]

I'm still unable to download. Whenever I select a work to download, I receive this error message:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)
Timestamp: Sat, 12 Nov 2011 03:45:56 UTC


Message: 'Recaptcha.widget' is null or not an object
Line: 15
Char: 281
Code: 0
URI: http://www.google.com/recaptcha/api/js/recaptcha.js


Do you know what could be causing this? I don't know if it makes any difference, but I'm running IE 8.

Thanks again.

[Dundonnell]

I have just this second successfuly downloaded a file. Apart from the fact that Mediafire has a slightly different layout now everything went perfectly smoothly.

I am running Firefox Mozilla though. Whether that makes any difference I wouldn't know. The more technically-minded might be better placed to assist.

[albion]

I'm still unable to download. Whenever I select a work to download, I receive this error message

I'm very sorry to hear this.



I suggest that you contact mediafire (there is a Contact tab at the bottom of the page) and detail the precise error message as given in your post above. They are usually very helpful - you submit a 'ticket' and then one of their technical staff will get in touch with you by email. I'm sure that it isn't an insurmountable problem.

[BFerrell]

It worked.  My wife went through mediafire (I'm somewhat illiterate here) and it now works. Thank you both very much.

[albion]

I'm really pleased!



I think that they're tweaking the new upgrade. For example, there is a restrictive character limitation on retitling files at the moment (this also happened when the last upgrade was implemented), so I've just sent them a ticket about that as well!

[Mark Thomas]

Go John! Sort it out for the rest of us. 

[BFerrell]

"My wife went through mediafire..."

Correction:  Wife says she downloaded FireFox Mozilla, not MediaFire. We were using IE8, which didn't work properly with the upgrade.

Many thanks again.

[Dundonnell]

Ahh...so it WAS an Internet Explorer issue, after all!

[albion]

Go John! Sort it out for the rest of us. 

According to one of the support staff at Mediafire -

we are aware of the new limitation on folder naming and have upgraded that issue to our Level 2 tech support for resolve. We anticipate a fix today, however it may be a couple of days.

[gasman]

I thought it might be helpful to say, I only use Mozilla Firefox and this has been faultless when I've been doing the downloads, so there certainly isn't an issue with the latest Firefox.

Indeed I would recommend it over any version of Microsoft Internet Explorer for general use as Firefox has always been more secure, though it is best to get a few add-ons to get the best from it.....

[albion]

there certainly isn't an issue with the latest Firefox.

No problem with Google Chrome (which I prefer due to its lack of bells and whistles) either.